Privacy Policy

At FOOT FACTORY, the protection of your personal data is a priority.
The purpose of this privacy policy is to transparently inform you about the collection, use, and protection of your information when you browse our site or place an order.

1. Data Collected

When you use the website www.foot-factory.com, certain information may be collected, including:

  • First and last name

  • Billing and shipping address

  • Email address

  • Phone number

  • Payment information (processed securely and encrypted)

  • IP address and browsing data (via cookies)

2. Use of Data

The collected data is used to:

  • Process and manage your orders

  • Ensure product delivery and manage returns

  • Send you confirmation, tracking, or information emails related to your order

  • Respond to your requests via customer service

  • Improve the site's operation, performance, and user experience

3. Cookies

The website www.foot-factory.com uses cookies to:

  • Remember your cart and preferences

  • Analyze site traffic and usage

  • Optimize site performance and ergonomics

You can refuse or disable cookies at any time via your browser settings.

4. Security

FOOT FACTORY implements all necessary technical and organizational measures to guarantee the security of your personal data.

Transactions are protected by an SSL encryption system and processed by secure payment providers (such as Shopify Payments, PayPal, or other authorized payment solutions).

5. Data Sharing

Your personal data is neither sold nor transferred to third parties.
However, it may be transmitted only when necessary for:

  • The processing and delivery of your orders (carriers, logistics providers)

  • Compliance with legal or regulatory obligations

6. Your Rights

In accordance with the General Data Protection Regulation (GDPR), you have the following rights:

  • Right to access your personal data

  • Right to rectification or erasure

  • Right to object or withdraw your consent

For any request regarding your personal data, you can contact us at the following address:
contact@foot-factory.com

7. Policy Updates

This privacy policy may be modified at any time to reflect legal, technical, or commercial developments.
The current version is the one published on the site at the time of viewing.