Dernière mise à jour : 11/11/2025
At FOOT FACTORY , protecting your personal data is a priority.
The purpose of this privacy policy is to inform you transparently about the collection, use and protection of your information when you browse our site or place an order.
When you use the website www.foot-factory.com Certain information may be collected, including:
First and last name
Billing and delivery address
E-mail address
Phone number
Payment information (processed securely and encrypted)
IP address and browsing data (via cookies)
The data collected is used for the following purposes:
Processing and managing your orders
Ensuring product delivery and managing returns
Sending you confirmation, tracking, or informational emails related to your order
Responding to your requests via customer service
Improve the site's functionality, performance, and user experience
The website www.foot-factory.com uses cookies in order to:
Remember your basket and preferences
Analyze website traffic and usage
Optimize the site's performance and ergonomics
You can refuse or disable cookies at any time via your browser settings.
FOOT FACTORY implements all the necessary technical and organizational measures to guarantee the security of your personal data.
Transactions are protected by an SSL encryption system and processed by secure payment providers (such as Shopify Payments, PayPal or other approved payment solutions).
Your personal data is neither sold nor given to third parties.
However, they can only be transmitted when necessary to:
The processing and delivery of your orders (carriers, logistics providers)
Compliance with legal or regulatory obligations
In accordance with the General Data Protection Regulation (GDPR), you have the following rights:
Right of access to your personal data
Right to rectification or erasure
Right to object or withdraw your consent
For any request relating to your personal data, you can contact us at the following address:
info@foot-factory.com
This privacy policy may be modified at any time to reflect legal, technical or commercial developments.
The version in effect is the one published on the website at the time of consultation.