FAQs – FOOT FACTORY
check_circle error info report
  • 3 ACHETÉS = 1 OFFERT 🎁

  • local_mall 0
    local_mall 0

    Cart (0)

    Buy just €30,00 EUR and delivery is free!

    Your cart is empty

    Frequently Asked Questions

    What is the difference between a "Player" jersey and a "Classic" jersey? keyboard_arrow_down
    add remove

    The "Player" jersey is the authentic version worn by professionals on the field. Designed with high-performance technical materials, it is lighter, more fitted, and offers excellent moisture-wicking properties — ideal for intensive athletic use.

    The "Classic" (or "Supporter" ) jersey is a more affordable version , with a looser fit and slightly less technical fabric. It's perfect for everyday wear or for supporting your team in style and comfort.

    What are the destinations and delivery times? keyboard_arrow_down
    add remove

    We deliver to over 30 countries, primarily in Europe and Canada. Once your order has been shipped, delivery typically takes 10 to 15 business days , depending on the destination. You will receive a tracking number by email as soon as your package is shipped, allowing you to track its progress in real time.

    How do I choose the right size for my swimsuit? keyboard_arrow_down
    add remove

    We provide a detailed size guide on each product page to help you choose the perfect swimsuit. If you have any questions, please don't hesitate to contact our customer service team for personalized advice.

    Do you offer personalized jerseys with flocking? keyboard_arrow_down
    add remove

    We provide a detailed size guide on each product page to help you choose the perfect swimsuit. If you have any questions, please don't hesitate to contact our customer service team for personalized advice.

    What should I do if I have a problem with my order? keyboard_arrow_down
    add remove

    If you have any problems with your order (missing item, defective product, size or personalization error), please contact our customer service department as soon as possible.

    Please provide us with your order number and photos or videos of the problem so that we can offer you a quick and appropriate solution (exchange, return or refund as appropriate).

    How can I return an item? keyboard_arrow_down
    add remove

    To return an item, you must follow the return instructions provided in our website's return policy . You have 2 days after receipt to request a return. The item must be new, unworn, and in its original packaging. Personalized items are not returnable.

    Any other questions?

    Contact us, our team will be happy to help you.